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Apologies for the delay in providing this feedback but I just wanted to drop you a line to say how satisfied I was with the service you all provided.

I hired your Ford Transit flatbed on the 26/02/2014. Carl, Sean & your female colleague on reception (whose name I didn’t catch!), provided a helpful and professional service and are a credit to your organisation. The Transit was well presented and though seemingly lacking in some of the comforts of its French rivals – it was an absolute delight to drive, making my 600 mile round trip to Devon a relative pleasure.

I would certainly use you again and won’t hesitate in recommending you to friends.