FAQ2023-08-26T05:34:46+00:00

FAQ

Frequently Asked Questions

Here are a list of our frequently asked questions. If you have a question that isnt answered here, please give us a call today!

What’s included in Loughton Self Drive Hire prices ?2021-04-18T16:51:00+00:00

Our prices are fully inclusive of VAT, fully comprehensive insurance, breakdown cover and unlimited mileage.

What is your additional driver charge ?2021-04-18T16:51:14+00:00

Additional drivers are charged at £5 per day or £25 per week.

What are Driver Cards ?2021-04-18T16:51:31+00:00
These are smart cards used to store your driving data from the digital tachograph.

Only available from the DVLA. Application form D777B can be obtained from your local DVLA office or by calling 08708 501074.

Valid for five years and cost £38. Cards should arrive within two weeks of the application

Is there a deposit?2021-04-18T16:51:46+00:00

The deposit is a £500 pre-authorisation on a credit or debit card.

Is there an insurance excess?2021-04-18T16:52:02+00:00

Our standard insurance excess is £1000 but this can be increased depending on age and driving licence endorsements. We do offer Collision Damage Waiver which can reduce the insurance excess to £500

Will the Lorry have a Digital tachograph ?2021-04-18T16:52:19+00:00

Since 1 May 2006 all new goods vehicles over 3.5 tonnes and minibuses with the ability to carry 10 passengers including the driver are legally required to be fitted with a digital tachograph.

If you are planning to hire a vehicle fitted with a digital tachograph for commercial use you will need to have a valid Driver Card. You will also need a Driver Card if you are driving a minibus abroad, whether for private or commercial use.

Further information can be found at the FTA website.

Do I need an Operators Licence ?2021-04-18T16:52:38+00:00

Hirers of goods vehicles over 3.5 tonnes for commercial use are legally required to hold a valid Operators Licence.

Further detailed information can be found at Business Link.

What are the available Hire Periods?2021-04-18T16:52:55+00:00

Daily Hire 08:00 to 08:00

Daily Hire 17:00 to 17:00 (Mon – Fri only)

Short Weekend ~ Friday 17:00 to Sunday 09:00 (Not available for Cars or Minibuses)

Weekend Friday 17:00 to Monday 08:00

1/2 Day, Weekly & Monthly hire also available

Bank Holidays Closed

What if I have a problem with the vehicle ?2021-04-18T16:53:10+00:00

All of our vehicles are hired with 24 hour emergency breakdown cover.

Details for each vehicle will be displayed on your rental agreement.

How do I get a quotation?2021-04-18T16:53:30+00:00

Please email info@loughton-selfdrive.co.uk or call us on 0208 508 0888 for a competitive quotation.

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